Discount Core strives to provide exceptional travel services. This Refund Policy explains the circumstances under which refunds may be granted.
Refund eligibility depends on:
Not all bookings are refundable.
All cancellation requests must be submitted in writing via email.
Refund requests cannot be processed until cancellation has been confirmed.
Airline ticket refunds are governed entirely by the airline’s fare rules.
Some promotional or discounted tickets may be non-refundable.
Hotel refunds depend on each hotel’s cancellation policy.
Late cancellations or no-shows may result in full charges.
If a traveler cancels a confirmed booking, cancellation charges may apply depending on how close the cancellation is to the departure date.
If Discount Core cancels a tour due to operational reasons, travelers may receive:
The following are generally non-refundable once confirmed:
Approved refunds are generally processed within 7–14 business days, depending on the payment provider and financial institution.
Refunds will be issued using the original payment method whenever possible.
Refunds may be limited or unavailable for disruptions caused by events beyond our control, including:
If you have questions about cancellations or refunds, please contact our support team.
Discount Core
Email: [email protected]
Phone: (469) 809-7236
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